Responsible Gambling
wheresgold.info is committed to promoting responsible gambling. We believe that gambling should be an enjoyable, recreational activity — and we take our duty of care to players seriously.
Know the Risks
All forms of gambling — including online pokies — carry financial risk. The house edge means that over time, players are statistically expected to lose money. Gambling should never be viewed as a way to earn income or recover previous losses.
Key facts to remember:
- Where's the Gold RTP is 94.92% — for every A$100 wagered, the expected return is A$94.92 over the long run
- Short-term results vary significantly due to variance and volatility
- Free demo play does not replicate the emotional experience of real-money gambling
- Bonus features (free spins, gamble) increase session length but not statistical advantage
Signs of Problem Gambling
You may have a gambling problem if you:
- Spend more time or money gambling than you intend to
- Feel anxious, irritable or restless when not gambling
- Chase losses by increasing bets or session length
- Borrow money or sell possessions to fund gambling
- Neglect work, family or other responsibilities due to gambling
- Hide gambling activity from friends or family
- Feel that gambling is the primary way you cope with stress or negative emotions
If any of these apply to you, please reach out for help immediately — support is free and confidential.
Responsible Gambling Tips
- Set a budget: Decide before you play how much you can afford to lose, and stick to it
- Set time limits: Use a timer and take regular breaks during sessions
- Never chase losses: Accept losses as the cost of entertainment
- Play free first: Use the free demo to understand the game without financial pressure
- Avoid gambling when emotional: Do not gamble when upset, stressed, tired or under the influence of alcohol
- Balance gambling with other activities: Maintain hobbies and social connections outside gambling
- Use casino tools: Set deposit limits, loss limits, session limits and cooling-off periods through your casino account
Self-Exclusion & Blocking Tools
| Tool | How It Helps | Link |
|---|---|---|
| BetStop (AU National Self-Exclusion) | Blocks you from all licensed interactive wagering services in Australia | betstop.gov.au |
| Gamban | Blocks access to gambling sites and apps on all devices | gamban.com |
| Casino Self-Exclusion | Contact your casino directly to set exclusion periods of 30 days to permanent | Via casino account settings |
Australian Support Services
| Service | Contact | Available |
|---|---|---|
| Gambling Help Online | 1800 858 858 | gamblinghelponline.org.au | 24/7 Free |
| Lifeline Australia | 13 11 14 | lifeline.org.au | 24/7 Free |
| Beyond Blue | 1300 22 4636 | beyondblue.org.au | 24/7 Free |
| MensLine Australia | 1300 78 99 78 | mensline.org.au | 24/7 Free |
International Resources
- GamCare (UK): gamcare.org.uk
- BeGambleAware: begambleaware.org
- Gamblers Anonymous: gamblersanonymous.org.au
Remember: gambling should be fun. If it stops being fun, stop gambling and seek support.